IT Info – easy access to support information
IT Info is a little HTA script to display basic support information to the user. This includes contact details for the IT service desk, as well as the basic information IT usually needs to support them.
The goal is to reduce that annoying back and forth with the user trying to figure out what their computer name or IP address is. Just tell them to click on the IT Info* icon on their desktop, and read back the appropriate information.
The tool also gives easy access to basic tools, such as gpupdate, SCCM Application Catalog and Software Center, and the Bitlocker PIN change utility.
*The name IT Info has been chosen to work around some default restrictions in Windows. Applications with names like ‘support’ can’t be pinned in the Start menu or taskbar by default. The name IT Info allows this to be pinned if desired.
**Usual disclaimer: IT Info is provided as is, and offers no warranty. Use at your own risk.